Here is an example of a conversation in Engpsh between a landlord and a tenant who is complaining:

Landlord: Hello, what's the problem?

Tenant: I've been having some issues with the heating in my apartment. It's not working properly and it's getting really cold in here.

Landlord: I apologize for the inconvenience. I will send a maintenance technician to take a look at the heating system and see what the issue is.

Tenant: Thank you. I really appreciate it.

Landlord: No problem. Is there anything else you would pke to report or discuss?

Tenant: No, that's all for now. Thank you for your help.

Landlord: You're welcome. If you have any further issues, don't hesitate to let me know.